GENERAL TERMS AND CONDITIONS OF SALE
Effective 10/10/2024
ARTICLE 1 - Scope of application
These General Terms and Conditions of Sale (“GTCS”) apply, without restriction or reservation, to all sales concluded by the Vendor with non-professional buyers (“Customers or the Customer”), wishing to acquire the products offered for sale (“Products”) by the Vendor on the https://verif.email website. The Products offered for sale on the site are as follows:
Email address verification
The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the https://verif.email site, which the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Customer.
Product offers are subject to availability, as specified when the order is placed.
These GTC are accessible at any time on the https://verif.email website; and will prevail over any other document.
The Customer declares that he/she has read these GTC and has accepted them by ticking the box provided for this purpose before implementing the online ordering procedure on the https://verif.email website.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
The Seller's contact details are as follows:
MULTIE LTD
2205, Bldg, 3 Connaught Rd W, Sheung Wan, Hong Kong
Email: [email protected]
ARTICLE 2 - Prices
The Products are supplied at the current prices shown on the https://verif.email website, when the order is registered by the Seller.
Prices are expressed in Euros, exclusive of tax and VAT.
The prices take into account any discounts that may be granted by the Seller on the https://verif.email website.
These prices are firm and non-revisable during their period of validity, but the Seller reserves the right, outside their period of validity, to modify prices at any time.
Prices do not include processing, shipping, transport and delivery charges, which are invoiced in addition, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.
An invoice is drawn up by the Vendor and given to the Customer upon delivery of the Products ordered.
ARTICLE 3 - Orders
It is up to the Customer to select on the https://verif.email website; the Products he/she wishes to order, according to the following modalities:
The customer chooses a pack of credits, and is redirected to the payment page operated by Stripe. At the time of payment, the credits will be allocated to the customer's verif.email account.
Product offers are valid as long as they are visible on the site, while stocks last.
The sale will be considered valid only after full payment of the price. It is the Customer's responsibility to check the accuracy of the order and to report any errors immediately.
Any order placed on the https://verif.email website constitutes the formation of a contract concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site.
ARTICLE 3 Bis - Customer area - Account
In order to place an order, the Customer is invited to create an account (personal space).
To do so, he/she must register by filling in the form that will be offered at the time of his/her order and undertakes to provide truthful and accurate information concerning his/her civil status and contact details, in particular his/her email address.
The Customer is responsible for updating the information provided. He/she is informed that he/she can modify them by logging into his/her account.
To access their personal space and order histories, Customers must identify themselves using their username and password, which will be communicated to them after registration and which are strictly personal. The Customer agrees not to divulge them to any third party. Otherwise, he will remain solely responsible for any use made of them.
The Customer may also request to unsubscribe by going to the dedicated page on his/her personal space or by sending an email to: [email protected]. This will take effect within a reasonable time.
In the event of non-compliance with the general terms and conditions of sale and/or use, the https://verif.email site will have the option of suspending or even closing a customer's account after formal notice sent by electronic means has remained without effect.
Any account deletion, for whatever reason, will result in the pure and simple deletion of all the Customer's personal information.
The Seller shall not be held liable for any event due to force majeure resulting in a malfunction of the site or server, subject to any interruption or modification in the event of maintenance.
The creation of an account implies acceptance of the present terms and conditions of sale.
ARTICLE 4 - Terms of payment
The price is paid by secure payment, according to the following terms:
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the https://verif.email website.
Payments made by the Customer will only be considered final once the Seller has effectively collected the sums due.
The Vendor will not be obliged to deliver the Products ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in mainland France.
Deliveries are made within an immediate period to the address indicated by the Customer when ordering on the site.
Delivery is constituted by the transfer to the Customer of physical possession or control of the Product. Except in special cases or when one or more Products are unavailable, Products ordered will be delivered at once.
The Seller undertakes to use its best efforts to deliver the Products ordered by the Customer within the time limits specified above.
If the Products ordered have not been delivered within 14 days of the indicative delivery date, for any reason other than force majeure or the fault of the Customer, the sale may be cancelled at the written request of the Customer under the conditions set out in articles L 216-2, L 216-3 and L241-4 of the French Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of cancellation of the contract, to the exclusion of any compensation or deduction.
In the event of a particular request by the Customer concerning the packaging or transport conditions of the products ordered, duly accepted in writing by the Vendor, the related costs will be subject to specific additional invoicing, upon quotation previously accepted in writing by the Customer.
The Customer is responsible for checking the condition of the products delivered. He/she has a period of #254 Maximum period for... from the date of delivery to submit complaints by e-mail to [email protected], accompanied by all relevant supporting documents (in particular photos). After this period and failing to comply with these formalities, the Products will be deemed to be in conformity and free from any apparent defect and no claim will be validly accepted by the Seller.
The Vendor will reimburse or replace, as soon as possible and at its own expense, the delivered Products whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the French Consumer Code and those provided for in these GTC.
The transfer of the risks of loss and deterioration relating thereto, will only take place at the moment the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk, except when the Customer has chosen the carrier. As such, the risks are transferred at the time of delivery of the goods to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Vendor to the Customer will take place upon acceptance of the order by the Vendor, materializing the agreement of the parties on the thing and on the price and this regardless of the date of payment and delivery.
ARTICLE 7 - Right of withdrawal
Given the nature of the Products sold, orders placed by the Customer do not benefit from the right of withdrawal.
The contract is therefore definitively concluded as soon as the Customer places the order in accordance with the terms specified in these GTC.
ARTICLE 8 - Seller's liability - Warranties
The Products supplied by the Vendor benefit:
Legal warranty provisions
Article L217-4 of the French Consumer Code
"The seller is bound to deliver goods in conformity with the contract and is liable for any defects in conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when the latter was made his responsibility by the contract or was carried out under his responsibility."
Article L217-5 of the French Consumer Code
"The good conforms to the contract:
1° If it is fit for the use usually expected of similar goods and, where applicable:
-if it corresponds to the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer may legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter."
Article L217-12 of the French Consumer Code
“Action resulting from lack of conformity is barred by two years from delivery of the goods.”
Article 1641 of the Civil Code.
“The seller is bound by the warranty for hidden defects in the thing sold which render it unfit for the use for which it was intended, or which so diminish this use, that the buyer would not have acquired it, or would only have given a lesser price, had he known of them.”
Article 1648 paragraph 1 of the Civil Code
“The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.”
Article L217-16 of the French Consumer Code.
"When the buyer asks the seller, during the course of the commercial warranty granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the warranty, any period of immobilization of at least seven days is added to the duration of the warranty that remained to run. This period runs from the date of the buyer's request for service, or from the date the item in question is made available for repair, if the item is made available after the request for service."
In order to assert its rights, the Customer must inform the Vendor, in writing (e-mail or letter), of the non-conformity of the Products or of the existence of hidden defects as of their discovery.
The Seller will refund, replace or have repaired any Products or parts under warranty found to be non-conforming or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of receipts.
Reimbursements, replacements or repairs for Products found to be non-conforming or defective will be made as soon as possible and no later than 48 hours days following the Seller's finding of the non-conformity or hidden defect. This reimbursement may be made by bank transfer or cheque.
The responsibility of the Seller cannot be engaged in the following cases:
The Seller's warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale of Products and their delivery / delivery, entrusted to the Seller. This personal data is collected solely for the performance of the sales contract.
9.1 Collection of personal data
The personal data collected on the https://verif.email website is as follows:
Account opening
When creating a customer/user account:
First and last names, postal address, telephone number and e-mail address.
Payment
As part of the payment for Products offered on the https://verif.email website, the latter records financial data relating to the Customer's / user's bank account or credit card.
9.2 Recipients of personal data
Personal data is reserved for the sole use of the Seller and its employees.
9.3 Data controller
The data controller is the Seller, within the meaning of the French Data Protection Act and as of May 25, 2018 of Regulation 2016/679 on the protection of personal data.
9.4 limitation of processing
Unless the Customer expresses his express consent, his personal data will not be used for advertising or marketing purposes.
9.5 Data retention period
The Seller will keep the data thus collected for a period of 5 years, covering the time of prescription of the applicable contractual civil liability.
9.6 Security and confidentiality
The Seller implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Enforcement of Customer and user rights
In application of the regulations applicable to personal data, Customers and users of the https://verif.email site have the following rights:
By logging into their account, customers can delete their account in the "Settings" section.
These rights, as long as they do not oppose the purpose of the processing, may be exercised by sending a request by post or by E-mail to the Data Controller whose contact details are given above.
The Data Controller must provide a response within a maximum of one month.
In the event of refusal to grant the Customer's request, this must be substantiated.
The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Customer may be asked to tick a box under which he agrees to receive informative and advertising e-mails from the Vendor. He will always have the option of withdrawing his agreement at any time by contacting the Vendor (contact details above) or by following the unsubscribe link.
9.8 - Transfer of customer database:
As part of the sale, merger or any other form of transfer of the business, the entire customer database may be transferred to the new acquirer or partner. Their data will continue to be processed in accordance with this privacy policy and the legal provisions in force.
ARTICLE 10 - Intellectual property
The content of the https://verif.email website is the property of the Vendor and its partners and is protected by French and international intellectual property laws.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an infringement of copyright.
ARTICLE 11 - Applicable law - Language
These GCS and the transactions arising therefrom are governed by and subject to French law.
These GCS are drafted in the French language. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.
ARTICLE 12 - Disputes
For any claim, please contact customer service at the Seller's postal or e-mail address indicated in ARTICLE 1 of these GTC.
The Customer is hereby informed that he/she may in any event have recourse to conventional mediation, with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.
The Customer is also informed that he may, also have recourse to the Online Dispute Resolution (ODR) platform:https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes arising from the purchase and sale transactions concluded in application of these GTS and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.
